Trying to share a Knowledge Base with anyone with the link
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‎10-23-2024 02:24 PM
I'm trying to display a custom Knowledge Base with anyone sharing the url using myPDI, no need to log-in in order to review the article. I've followed the below instructions:
And I got to the point that using incognito browser I'm able to see the knowledge-home page; however, I don't see the Knowledge Base that I created but there is KB, a default one, being displayed. I compared the configurations of both KBs, and they both look the same from my POV. Noticed if I add a new article to the default KB, I'm able to preview such article however not to the one I created.
Please see the shared links.
NOT INCOGNITO BROWSER
INCOGNITO BROWSER
I'd appreciate any guidance or what I'm doing wrong.
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