Hi there, Our team is currently manually creating a Jira board for tasks for Service Transition projects. These correlate to ServiceNow workflow tasks for a Service Transition Record (STR). It seems silly to duplicate this in a separate system due to...
Hi Everyone, I want to popup a window on clicking ui action button and that pop up window should have content similiar to this,
We are receiving a file via email which is updating our location table.Periodically a value needs to be updated to be empty So say our fields were: Name, Address 1, Address 2, City, State, Zip, Contract due, Contract renewal state Values on day 1:Nam...
Dear ServiceNow Champs and Connects, Please check the Mobile Application designed for servicenow Learning . ************* IOS ************** https://apps.apple.com/in/app/classplus/id1324522260On IOS Devices INSTALL classplus Application from Above L...
Hi, we have a field on our incidents called 'release date'. This is supposed to be filled in with a date in the future when a ticket is put 'on hold'. The ticket should then automatically come off hold on that date. I have setup a scheduled job to do...
Hi there, I recently scheduled a normal change (I only do it a couple times a year). This time I got a message about a conflict and to use scheduling assistant. ... Can someone explain what exactly determines the time slots shown in scheduling assis...
Hello, I hope everyone is doing well. I have a query concerning the transfer of a dashboard containing all its widgets from one instance to another. I do performance analytics in a development environment, and the administrators are assisting me in ...
Hi all, I am in the middle of creating a new custom survey for a new department. In the past other groups have used a survey with trigger on sc_request table. For this new custom survey I am triggering from sc_task table. I noticed in testing that w...
I am thinking of controlling the display of UI actions using information about the timing of displaying the list screen (information before adjusting the filter)."g_scratchpad" can be used as a display condition for UI actions.I would like to store a...
Hi I imported few xml files using import xml. I had to import them to acc but i imported them to prod by mistake. Is there any way to revert those changes. Your help will be much appreciated
Hello there! With the recent update to the SCCM Service Graph Connector (SG-SCCM), I am trying to update in our development environment and running into some issues. We have a small number of customizations so I'm thinking I might try to just start...
I created my own business rule to copy the approval or rejection comment onto the request so that it displays in the activity stream. Upon testing, I am noticing that there is a system generated comment that displays the rejection comment in a strang...
Hi community, Is anyone know how to activate Data Privacy plugin (com.glide.data_privacy) on personal developer instance?The official documentation mentioned "With Tokyo patch 3 or later, administrators can activate the data privacy plugin (com.glide...
How can I change the footer color in my ESC portal.
Breakdown source filter on dashboard is not working on task_sla table, it is working as expected for task & Incident table. please help to troubleshoot this issue.In the above snapshot, if you see assignment group breakdown is working as expected on ...
