UI actions not visible while previewing the updateset

sry · 2 weeks ago

Hi, I am experiencing a weird issue. While "previewing" a recent updateset i am not able to see two UI actions "Skip Remote Update" and "Accept remote update". I have both ADMIN and Security Admin roles. Could you please anyone help me!

Thanks,

Sry

Ankur Bawiskar · 2 weeks ago

@sry

Did you try to clear instance cache using cache.do and then logout and login again?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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RaghavSh · 2 weeks ago

@sry Can you share the screenshot?

Raghav
MVP 2023
LinkedIn

sry · 2 weeks ago

Hi Glide Father, thank you very much for the prompt response. i am saying those UI actions are not visible in the conflicts i.e "Update set preview problems".

thanks,

sry

GlideFather · 2 weeks ago

@sry
Please, share a screenshot to review your requirement better and if possible two screenshots to compare between them..

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Ankur Bawiskar · 2 weeks ago

@sry

Did you try to clear instance cache using cache.do and then logout and login again?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · 2 weeks ago

Hi @sry

I think this is expected behavior. It’s not necessary to receive all types of UI actions for every update set.

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