- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
Hi, I am experiencing a weird issue. While "previewing" a recent updateset i am not able to see two UI actions "Skip Remote Update" and "Accept remote update". I have both ADMIN and Security Admin roles. Could you please anyone help me!
Thanks,
Sry
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
Did you try to clear instance cache using cache.do and then logout and login again?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
Yes Raghav, i am in same scope as updateset.
Thanks,
Sry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
Hi @sry,
these options are only visible in case of conflicts. If there are no conflicts, then these are not relevant, thus not visible...
Example: you create a table in DEV, it's captured in the update set, then you will delete the table and it will also capture the deletion record of that table, then you will move this update set to TEST and there will be record to delete a table that doesn't exist in TEST environment... thus it will be a conflict.
Similar example can be with different versions or a record that exists both in DEV and TEST and in the TEST it was updated after the previously updated record i nDEV.. this also ends up with a coflict.
Not seeing it is nothing to worry, it's a kind of victory 😉
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
😄 I agree with @GlideFather If there is no conflict and skip/accept is not there then its a victory.
The issue is if you dont see them incase of conflicts.
