UI actions not visible while previewing the updateset

sry
Giga Guru

Hi, I am experiencing a weird issue. While "previewing" a recent updateset i am not able to see two UI actions "Skip Remote Update" and "Accept remote update". I have both ADMIN and Security Admin roles. Could you please anyone help me!

 

Thanks,

Sry

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@sry 

Did you try to clear instance cache using cache.do and then logout and login again?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

@sry Can you share the screenshot?


Raghav
MVP 2023
LinkedIn

Hi Glide Father, thank you very much for the prompt response. i am saying those UI actions are not visible in the conflicts i.e "Update set preview problems".

 

thanks,

sry

@sry 
Please, share a screenshot to review your requirement better and if possible two screenshots to compare between them..

_____
No AI was used in the writing of this post. Pure #GlideFather only

Ankur Bawiskar
Tera Patron

@sry 

Did you try to clear instance cache using cache.do and then logout and login again?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @sry 

 

I think this is expected behavior. It’s not necessary to receive all types of UI actions for every update set.

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