We installed the agent-client-collector-4.2.1-windows-x64 on one of our Windows servers. Post installation, it created the servicenow user with "Run as a service" permission and all packaged folders as mentioned in the Install the Agent Client Collector on a Windows machine manually guide. However, the Agent Client Collector service did not start. We tried to start the service manually and received an error message, "Error 1069: The service did not start due to a logon failure."
We have re-installed the client multiple times with the same outcome. Any suggestions/help will be greatly appreciated.
