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04-27-2026 08:08 AM
I was looking for a way to automatically log in to the employee center using SSO.
However, the method you suggested didn't work.
Automatic login to the Platform is possible.
Only the requester will log in via SSO, and we plan to assign a custom role to the requester.
Is it possible to automatically switch the screen to the Employee Center after a user with the custom role assigned to the requester logs into the Platform?
Since the requester uses the Platform, we only want the screen to transition upon successful login.
The requester will primarily use the Employee Center, so the Employee Center should be the initial screen.
Solved! Go to Solution.
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04-27-2026 08:36 AM
you can take user to your portal/any page when they login using SPEntryPage
Role based redirection with SPEntryPage
also check this
6 ways to set up your Service Portal for redirection SUCCESS!
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2026 08:30 AM
Hi @bonsai
To redirect user to Employee Center, SPEntryPage script include modification is required.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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04-27-2026 08:36 AM
you can take user to your portal/any page when they login using SPEntryPage
Role based redirection with SPEntryPage
also check this
6 ways to set up your Service Portal for redirection SUCCESS!
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2026 07:34 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2026 01:32 AM
After logging in with SSO, the platform screen remained.
Directly accessing the Employee Center URL (/esc) had no effect.
Was simply creating a system property insufficient?
I thought the current script include would work without any adjustments since its suffix was "esc".