using workflow designer to send knowledge article expiry emails

mhunter
Tera Contributor

Hello,

I am testing out some different approaches to sending knowledge article expiry emails, and am trying to include a link to the knowledge article within the email in Workflow Designer. What would be the best approach? 

1 REPLY 1

Dinesh Reddy By
Kilo Sage

Hi @mhunter 

I think you will have more control if you use 'send Notification' action instead of 'send email'. Please see the below screenshots.

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DineshReddyBy_2-1747446694669.png

 

Thanks,

Dinesh
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