[Utah] About hiding the "Show notifications" icon on the top right of the screen

bonsai · ‎06-27-2023

Upgraded to Utah.

I want to hide the bell mark icon (show notifications) from the globe, help, and bell mark icons on the top right of the screen.

Please tell me how.

Community Alums · ‎06-27-2023

Hi @bonsai ,

You can slide the "Allow Notifications" to Off.

And if you want to do the same for Workspaces, then Click on "Workspace" and do the same.

View solution in original post

Ravi Chandra_K · ‎06-27-2023

Hi @bonsai

there is no system proprty or OOB component that will disable the notification bell.

this has to be done through AppShell (Macroponent Composition).

refer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0870486

you can find Appshell configurations in sys_ux_macroponent_list table.

but I couldn't find where exactly notification tray trigger is configured. as per the article, it might impact other extended things as well, so you can try in your PDI first.

also, since there is no simple OOB way, I wouldn't disable the bell icon unless it has strong business reasons.

please hit the Thumb Icon and mark as Correct if it helped !!

Regards,

Ravi Chandra.

View solution in original post

Community Alums · ‎06-27-2023

Hi @bonsai ,

You can slide the "Allow Notifications" to Off.

And if you want to do the same for Workspaces, then Click on "Workspace" and do the same.

bonsai · ‎06-27-2023

It was not possible to hide the "notification icon (bell mark)" itself.

Community Alums · ‎06-27-2023

Hi @bonsai ,

Unfortunately NO!!

Community Alums · ‎06-28-2023

Hi @bonsai ,

Is there anything wrong with my reply? as i said the same thing as the marked correct answer.

Also, with community's feature you can mark multiple answers correct!!