Resolved! Create report/widget for Diagnostics and Connection
Hello, Is there a way where we can get the Email & Diagnostics page in a report format to add to a dashboard? Thank You,
Forum Posts
Is there a way to check the email size?
https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/reference-pages/concept/c_EmailConfiguration.html#c_EmailConfiguration__EmailService The article above states that the maximum email size is 50M.I would like to a...
CI in Maintenance when opening a change
Hi, OOB when opening a change for a CI, that CI will be put in maintenance.Maintenance = no incidents or tasks will be created during that period. I would like to know in which phase during the change does the CI go into maintenance and in which phas...
Unable to use the "Find Record References" action from the content window menu bar
When trying to utilize the "Find Record References" feature in tasks, cases, incidents, and other records, the page refreshes and returns to the last loaded page instead of displaying the record references. Despite my efforts to research a solution, ...
Unlink ServiceNow account
Hello, I no longer work at my former employer ICF, that I have an linked account with. I would like to make sure that my current account with the email address aonejones1@hotmail.com.Has all of my certifications in it, along with the achievements. Pl...
Resolved! Micro Exam Tips
I'm currently on career journey, any advice when writing micro exams?
Report For All Open RITM Tickets
How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...
Resolved! Unable to add “Languages” field in the Knowledge Base form in Lab Instance of ServiceNow.
Unable to add “Languages” field in the Knowledge Base form in a Lab Instance of ServiceNow. The languages field has been selected in “Form Layout”.The languages field has been selected in “Form Design”.System Properties of glide.knowman.translation.e...
Switch dashboard to a newer version
Hello Community team, In IntegrationHub usage dashboard... I saw a URL named 'old dashboard' then I clicked and the dashboard look changed completely but I want to revert back same but I can't find any way.... Please suggest any way to get back
Resolved! "Tabs within Tabs" for Dashboard
Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...
Resolved! Community Account Transfer to Personal Account
Hi Team,Is there any possible way to move all my community ranks, questions posted, Solutions given to New ServiceNow ID account from current corporate account?
How do I script an email notification to send when specific users comment on a RITM?
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
Resolved! TIME SERIES PERFORMANCE ANALYTICS WIDGET
HI , WANTED TO CHECK IF ANYNONE HAS CONFIGURED THIS TYPE OF LIST PA WIDGET FOR DASHBOARD AS PER ATTACHED PICTURE FOR INCIDENTS STATS ?
Resolved! Compare two table fields on a Report: Greater than Field
I want to see my projects which are over budget with: field Actual cost Greater that field Budget Cost.However I cannot select the field Budget Cost from a list, instead I type it in a textbox, but that doesn't work and it creates a very strange synt...
Resolved! Survey Column Values
Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...
