[Utah] About hiding the "Show notifications" icon on the top right of the screen

[bonsai]

Upgraded to Utah.

I want to hide the bell mark icon (show notifications) from the globe, help, and bell mark icons on the top right of the screen.

Please tell me how.

[Community Alums · Accepted solution]

Hi @bonsai ,

You can slide the "Allow Notifications" to Off.

And if you want to do the same for Workspaces, then Click on "Workspace" and do the same.

[Ravi Chandra_K]

Hi @bonsai is it on the backend view? or in Agent work space?

Regards,

Ravi Chandra.

[bonsai]

I want to remove the icon circled in red above.

[Ravi Chandra_K · Accepted solution]

Hi @bonsai 

there is no system proprty or OOB component that will disable the notification bell.

this has to be done through AppShell (Macroponent Composition). 

refer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0870486

you can find Appshell configurations in sys_ux_macroponent_list table.

but I couldn't find where exactly notification tray trigger is configured. as per the article, it might impact other extended things as well, so you can try in your PDI first.

also, since there is no simple OOB way, I wouldn't disable the bell icon unless it has strong business reasons. 

please hit the Thumb Icon and mark as Correct if it helped !!

Regards,

Ravi Chandra.

[Therese Tolenti]

Hi @bonsai,  are you able to hide the notification bell icon?