Voucher issue

[nilamg]

I was already cleared my csa certification exam in last year form my last organization, but now i want to maintain my csa certification because of it got expired  .and partner company providing  me free voucher I was migrate my account and connected to old one webasseder account 

what should do for free voucher (actually thay asking me 200 Doller for entry fee) .

[Dr Atul G- LNG]

Hi @nilamg 

Since your CSA certification has expired, you will need to retake the training to become eligible for the exam voucher. As you are working with a partner, you should receive the voucher for free.

[Harish Bainsla]

Hi @nilamg  You can create case from now learning .

[AndersBGS]

Hi @nilamg 

For clarity, please refer to what @Dr Atul G- LNG  informed. If your CSA is expired you need to retake the training and certification. No reason to create a case, as it wouldn't do anything.

[SD_Chandan]

Hi @nilamg ,

You can create case from University platform and wait for reply.
or 
Mail to certification@servicenow.com. They will generate new voucher.

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