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3 weeks ago
Just completed the Micro-Certification - Welcome to ServiceNow
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3 weeks ago
Congrats on completion of Micro-Certification !
Below is high level guidance for next steps. Go through ServiceNow fundamentals on-demand course and get certified in ServiceNow CSA.
You can go through scripting and development concepts as it would help you with any ServiceNow modules that you would be working in future,
https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich
Make use of your PDI to full extent to practice what you learn as hands-on would be the most essential part of your learning phase
Register with ServiceNow University and go through course contents.
https://learning.servicenow.com/
Developer learning plans are easier to understand the modules compared to official documentation and would recommend to start learning in phases, start with New to ServiceNow and later ServiceNow Administration followed by ServiceNow Application Developer,
https://developer.servicenow.com/
Go through ITSM and Application Development Fundamentals on-demand courses and get certified in CIS-ITSM and CAD.
If you need any help, you can post in communities and experts can guide you. There are lots of YouTube videos available depending on your topic of interest and thousands of useful blogs available in ServiceNow communities. You can search in communities and YouTube and follow what suits your learning style the best.
If this helped to answer your query, please mark it helpful & accept the solution. As per community guidelines, you can accept more than one answer as accepted solution.
Thanks,
Bhuvan
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3 weeks ago - last edited 3 weeks ago
Hi @Tarek Ben Hnia1 ,
Congrats on completion of Micro-Certification ! If you have any specific question, you can ask us.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025