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What did you name your Service Portal / Employee Center and Virtual Agent chat bot?

becks_kirk
Tera Contributor

Currently the organization I'm working at is going to move from the Service Portal offering to Employee Center but we have a 'name' for our Service Portal that isn't just Service Portal, we call it Element Assist. 

 

I'm curious what other organizations are calling their Service Portal and Employee Centers, if anything?

 

I'm also curious if anyone names the Virtual Agent chat bot?

3 REPLIES 3

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @becks_kirk 

Greetings!

Yes. We call our service portal as  isupport.

The virtual agent is ultima Bot in our organization.

most organizations use unique names that goes with their branding.

Please Mark the Answer as correct solution and helpful if helped!

kind Regards,

Ravi Chandra.

Community Alums
Not applicable

Hello @becks_kirk ,

 

We call our Employee Center the (company_name) Employee Experience Portal.

The virtual agent is called (company_name) Bot.

For creative Employee Center names, please refer to this: https://www.servicenow.com/community/employee-center-forum/portal-names/m-p/2582793

 

Thanks!

Dr Atul G- LNG
Tera Patron
Tera Patron

@becks_kirk 

 

We called Employee Hub and bot is called Your Friend.

 

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G

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