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Resolved! manage attachments icon added

Hello everyoneI'm facing a problem and I'm asking for your help. For organizational reasons, we want to display the manage attachments icon on the asmt_assessment_instance table form.Does anyone have any idea how I can do this?Thanks for your help

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michelyabre by Tera Contributor
  • 1704 Views
  • 7 replies
  • 1 helpfuls

Resolved! SPM requirements questions

Hi, I am about to start the gathering requirements phase with a new client about SPM. Which standard questions I have to raise to collect all the requirements that I need?I gently need questions about all ootb processes, such as innovation management...

Tommaso2 by Tera Expert
  • 1158 Views
  • 2 replies
  • 2 helpfuls

What Are Tables and Forms?

The objective of this post is to learn how tables and forms are defined and relate to one another in ServiceNow. The questions are based on the three images below, which present details of ServiceNow interactions. The questions appear after the image...

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LFleming by Tera Contributor
  • 1749 Views
  • 3 replies
  • 1 helpfuls

Resolved! New topics are not visible and existing topics cannot be hidden

Hi,  that's urgent, I have  a demo in 1 hour and 15 minutes.I created new topics with child topics inside but they are not vibile in the ESC portal (last 3):Also, if I try to deactivate the others, they are still visible in the ESC portal. How can I ...

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Tommaso2 by Tera Expert
  • 685 Views
  • 2 replies
  • 1 helpfuls

Resolved! Flow designer

(XANADU Patch In flow designer, after modifying an existing working flow, it is saving but not activating, it gives the error:INVALID_CHARACTER_ERR: An invalid or illegal XML character is specifiedThere is no custom actions or scripts used, only OOB...

dhruvajmera by Tera Contributor
  • 1550 Views
  • 10 replies
  • 1 helpfuls

How to Navigate getting a job after ServiceNow CSA certification?

Hello ServiceNow Community,I am pretty new here and I have just obtained my ServiceNow Certified System Administator (CSA) certification and I would love to know what to do to get the first CSA entry-level job  as a fresher.where I can contribute, co...

OlaD1 by Giga Contributor
  • 593 Views
  • 1 replies
  • 1 helpfuls

Flow Designer Approval Set

I created a flow for my new catalog item which requires 2 level of group approval.I used Approval set instead of Approval to the Approval Field. During testing, it only requires once approver. But when I activate it and add to my catalog item, the ap...

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Merza Lyn by Giga Guru
  • 552 Views
  • 4 replies
  • 0 helpfuls

State field not updating HR Template

I created an HR template on the employee relations table.  When I (admin)  create a case, all the fields populate from the template.  When I impersonate a non-admin user and create a case, the "State" field does not update, it stays in "Draft" status...

triley88 by Tera Contributor
  • 318 Views
  • 1 replies
  • 0 helpfuls