When working on a form, what is the difference between Insert and Update operations? A. Insert crea

KranthiAndey
Tera Contributor

When working on a form, what is the difference between Insert and Update operations?
A. Insert creates a new record and Update saves changes, both remain on the form
B. Insert creates a new record and Update saves changes, both exit the form
C. Insert saves changes and exits the form, Update saves changes and remains on the form
D. Insert saves changes and remains on the form, Update saves changes and exits the form

1 ACCEPTED SOLUTION

Tanushree Maiti
Mega Patron

Hi @KranthiAndey 

 

Correct answer is D. Insert saves changes and remains on the form, Update saves changes and exits the form

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

View solution in original post

7 REPLIES 7

Hi @KranthiAndey ,

 

I think there may be a small confusion here.

Insert and Stay creates a new record and remains on the form, while Insert and Update both exit the form after saving.

therefore, option B is correct.

Tanushree Maiti
Mega Patron

Hi @KranthiAndey 

 

Correct answer is D. Insert saves changes and remains on the form, Update saves changes and exits the form

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Rakesh_M
Kilo Sage

Hi @KranthiAndey ,
Option B is correct.
Insert -- Creates a new record and exit the form
Insert and Stay -- Creates new record and redirect to newly created record
Update -- Updates the current record, and exit the form.

so, B. Insert creates a new record and Update saves changes, both exit the form is correct