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04-23-2025 10:46 PM
The following OOTB UI actions have the same conditions set.
The UI actions highlighted in yellow are displayed, but what is the criteria for displaying them?
Are they displayed in order of oldest creation date and time?
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04-23-2025 11:01 PM
Hi @bonsai , no they are not displayed in order of oldest creation date and time. If you open up two of them, one is 'List v3 Compatible' and the other one is not. So that is the difference. List v3 compatible UI actions will only appear on v3 lists.
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04-23-2025 11:19 PM
Hi @bonsai
You can see the difference in the list view compatibility. PFB. The second UI action is visible only on the ListV3. Also ListV3 has been deprecated. Please find the supportdoc link below.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717882#:~:text=List%20v3%20i....
Regards,
Siva
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04-23-2025 11:01 PM
Hi @bonsai , no they are not displayed in order of oldest creation date and time. If you open up two of them, one is 'List v3 Compatible' and the other one is not. So that is the difference. List v3 compatible UI actions will only appear on v3 lists.
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04-23-2025 11:19 PM
Hi @bonsai
You can see the difference in the list view compatibility. PFB. The second UI action is visible only on the ListV3. Also ListV3 has been deprecated. Please find the supportdoc link below.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717882#:~:text=List%20v3%20i....
Regards,
Siva