Widget button in service portal my request page

[SAM321]

Hi all so I have a task , creation of widget button on (my request page) of service portal.

The buttons are (Accept resolution) and (Reject resolution).

This buttons should be display only when incident state is resolved.

When clicking on “Accept Resolution” button, the incident state must be updated to Closed with an additional comments written : “Resolution accepted by the user”.

When clicking on Reject Resolution, a popup should be displayed with “Additional Comments” to be populated by the user. Then the incident state must be updated to “Work In Progress” and assignment group must be notified.

I created buttons using HTML and CSS but I have problem with client and server side script. can someone help!

[RaghavSh]

which  (maintenance plan) task? is it related to this post?

[SAM321]

@RaghavSh  sorry no ...its completely another task...am in learning process.. i attach document of task here...can u give some ideas on it...its demo task

[RaghavSh]

@SAM321 sorry, I dont hv idea on this

[SAM321]

Ok @RaghavSh