Time Limited Role

Is there anything new with Time Limited Role in the Australia release?

Issues with Role Inheritance when extending sys_user_group and sys_user_grmember

I am working on a requirement where I have extended sys_user_group into a custom table u_team and sys_user_grmember into u_team_member. My goal is to have roles automatically synchronized to users when they are added to u_team_member, similar to how ...

Nepalese Student in India – Valid ID Documents for ServiceNow Certification Exam?

Hello everyone, I am a Nepalese student currently studying in India and would like to clarify the ID requirements for the ServiceNow certification exam. At present, I only have the following documents:Nepali Citizenship CertificateNepali PAN CardI do...

Not able to change a users email address

Trying to change a users email address. I understand to do this you need to check the "Generate new password and notify user immediately" box at the bottom of the edit page. The question is how does this affect users using SSO?

ServiceNow Report Access Issue

Dear All, I have created a scripted report for an user and shared with him, But while running that report ,User is unable to see any records over there. Please find the SS attached for reference and provide your input. Thanks,Sam   

"unknown tag 28 encountered"

I found the following REST-related error in the article below! https://www.servicenow.com/community/sysadmin-forum/where-are-errors-logged-if-the-rest-api-returns-an-error/m-p/3508378#M22561 I found a REST-related error in the following article!The e...

users automatically added to the group based on group type and region how to crepwrite flow designer

Flow Designer: 'If' flow logic conusion

Hi all. I have a case where I've built a flow that tracks like this... trigger (service catalog)>get catalog variables>ask for workflow start approval>wait for condition (approval is approved)If 'approved' is 'true'>do the following in parallel (2 sc...

LDAP sync with Windows AD changing assignment group names

I have a request to update a group name in ServiceNow. We use Windows Active Directory LDAP to manage our Groups. The group that needs to be changed has been around for a while and we don't want to create a completely new group. My goal is to be able...

CSA questions

What action can be performed by selecting the Additional actions menu in Table Builder?A. Schedule a jobB. Duplicate the selected form viewC. Add a new moduleD. Create a database index

Automated Testing

I need to notify ServiceNow Form Owners about continuing or archiving their forms, as these have been inactive due to non-usage for more than 19 months. To streamline this, please help set up an automated process to raise tickets for these owners whe...

TinyMCE ribbon buttons not showing after being added

I finally got tired of trying to build Knowledge documents without the full ribbon of options, specifically the indent and outdent.  I found a document that advised to go into the system properties and in the glide.ui.html.editor.v5.toolbar I added t...