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Performance impact of Flow engine context that are in state "Waiting"

On our instance we have more than 800,000 flow context that are in the state "Waiting". About 85,000 of them were created this year.Our instance is slow, and I am wondering what impact have these active flow context on the instance performance? I am ...

Community Alums by Community Alums  
  • 603 Views
  • 3 replies
  • 1 helpfuls

Need Help Understanding How to Use Subflows in ServiceNow

Hi everyone,I’m new to using Flow Designer in ServiceNow, and I’m finding it a bit confusing to understand how subflows work. I’ve read the docs but still feel stuck.If anyone can help me with a simple example or step-by-step explanation, that would ...

Resolved! Why Some Users Never See Your Portal Announcements

    I ran into a mystery recently—certain users insisted they never saw important Service Portal or Employee Center announcements. After some digging, I found the culprit: m2m_dismissed_announcement.   This little-known table stores a record every ti...

Resolved! lessons with Lab instances

Why some of the feathers not available in  students instances even update/patchers are installed (as they instructed)?

sagara3 by Giga Contributor
  • 530 Views
  • 3 replies
  • 0 helpfuls

Resolved! How long does it take to call yourself a ServiceNow expert

I recently started my ServiceNow journey. I've always worked at the company, and it's been a year and eight months now in the sales department. However, I'm now getting started on my technical journey and excited to see how far I can advance in platf...

FlowMaster by ServiceNow Employee
  • 1902 Views
  • 6 replies
  • 6 helpfuls

Resolved! Instance Cloning -- Notifications disablen?

Hello together, I have a question about cloning from a LIVE instance to a DEV instance. In this article, which describes post-clone and pre-clone activities very well, it says that I should disable notifications before cloning.(Post-Cloning Checklist...

ITIL Licenses used

Hi All,  I am trying to collate the total number of ITIL licenses used within my organisation in ServiceNow. I have seen a number of articles on the web, but none of them gave me a clear answer.  Can anyone assist?

MaxwellA by Giga Contributor
  • 389 Views
  • 3 replies
  • 1 helpfuls