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Catalog Item

'AOR' reference field. Not mandatory 'Revenue' reference field.not mandatory  If AOR is populated then fill 'Date' with Aor_start_date. If Revenue is populated then fill 'Date' with Revenue_start_date If AOR and Revenue both are filled, then compare ...

Greetings

Just starting my System Administrator Career Journey. Eager to experience what ServiceNow has to offer.

leepalmer2 by Tera Contributor
  • 2674 Views
  • 7 replies
  • 0 helpfuls

CSA Exam

Any tips to pass in this csa exam

ShinsJ by Kilo Contributor
  • 1707 Views
  • 13 replies
  • 4 helpfuls

Resolved! What is possible within the requester's scope of operation

I believe there are limited options for what the requester can do.Ultimately, I'll need to confirm with Servicenow sales.I'd like to ask if the following is possible, to the best of your knowledge. Does anyone know?1. The requester uses a catalog ite...

bonsai by Mega Sage
  • 1146 Views
  • 4 replies
  • 2 helpfuls

Resolved! Limiting additional data for variable sets

 I added a variable set to a catalog item.I don't think there's a limit to the number of pieces of data that can be added to this variable set.However, I would like to limit the number of pieces of data that can be registered to 10.Is it possible to ...

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bonsai by Mega Sage
  • 739 Views
  • 2 replies
  • 1 helpfuls

Resolved! OLA's and SLA's

We need to implement three use cases pertaining to agreements.Case # 1:RITM has 2 tasks, which run in parallel (no dependencies)Task # 1 = OLA is set to 3 daysTask # 2 = OLA is set to 2 daysRITM = SLA is set to 3 days to set the user expectation Case...

Diane22 by Tera Guru
  • 5127 Views
  • 10 replies
  • 7 helpfuls

Dynamic Tanslation custom

Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute. When I click the bu...

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epatrikdev by Tera Contributor
  • 759 Views
  • 5 replies
  • 0 helpfuls

Resolved! Instance Open

How long time in hours for instance ready to use ?

DodyO by Tera Contributor
  • 1489 Views
  • 15 replies
  • 3 helpfuls

Email added to the work notes

Hi Community, hope this is the good place to ask this question.... Is there a way to have an overview of an email that had been added to a work notes instead of download it each time? Thks

AlainMethot by Tera Contributor
  • 707 Views
  • 4 replies
  • 0 helpfuls

Greetings All

My first post.This is an exciting time with a great platformLooking forward to this engagement  Cheers All

Lloyd_Laing by Tera Contributor
  • 509 Views
  • 4 replies
  • 0 helpfuls

Resolved! Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

ChrisWing by Mega Guru
  • 1033 Views
  • 5 replies
  • 1 helpfuls