I understand that job schedules with the "upgrade_safe" field set to False will not run during the upgrade.<Reference>https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080479Would it still not work if I used the function to manu...
I plan to implement SSO login using M365 users, following the instructions in the article below.If I configure it according to this article, will I be automatically logged in when I access the ServiceNow instance URL as an M365 user? https://learn.mi...
I was trying to create a UI Policy. But unfortunately, the 'New' button in UI policy Actions is not shown. I tried this in Australia Instance. Is this expected to happen? It is visible in Zurich Instance though.
I want to display the field values of requested items in the list on my task screen.I'd like to implement this without customizing the widget; is this possible?I'd like to know where to make the adjustments.
I'm planning to measure the time taken for screen transitions during non-functional requirements testing.I considered looking at the "LCP" value in the browser's developer tools performance, but I couldn't measure it when transitioning screens on the...
Hi - We have teams that are required to open a large amount of Change Requests on a daily basis. They are similar in nature in terms of start time and affected CI, just the impacted CIs (servers) change. So one Application could have 200 servers, the...
Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...
Hello everyone,My career background is primarily in consulting and professional services, including management consulting, change management, advisory work, and strategy. I’m at a point where I’m ready to make a career shift and add a more technical ...
In ServiceNow Course "Integration Hub: Create New Spokes". In the 2nd activity. I have created an "Action" (Get Trivia Question) for my Flow, in the first step i have defined a REST API call. Which executes correctly.in the second step i wanted to pa...
Greetings everyone,Please assist, I have create a notification which I want to trigger when a demand record is created or assigned to field changes. I can't figure out on why the notification only triggers on update but not on insert. Please check th...
I've started to study the for CSA exam but i cant reach out to instance to make hands-on experience what is you suggestion instead.
Anyone have an insights they can share on how their enterprise operations uses interactions or a custom contact/call log to handle all interactions (calls, chats, walk-ups, phone, etc). My company requires our agents to create a ticket for every call...
I couldn't pass the exam last month because the questions are complicated and wasnt able to see new update about Zurich version which the question more related that. Now i am studying again and all support and advice are most welcome,
I've implemented a UI action that appears as a button in the upper right corner of the list screen.The button also appears in related lists that display the same table.I'd like to hide it only in the related lists. Is there a good way to do this?I'm ...