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Forum Posts

User Criteria Not working

Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...

Screenshot 2026-06-12 090411 (3).png
hiteshpradh by • Tera Contributor
  • 1267 Views
  • 6 replies
  • 0 helpfuls

Resolved! About the top menu on the Employee Center screen

We would like the menu highlighted in the red box at the top of the Employee Center screen to appear the same way in the Australia version.Which record controls this setting?We would also like to know how to adjust the menu content.

bonsai_0-1782309855899.png
bonsai by • Mega Sage
  • 985 Views
  • 2 replies
  • 0 helpfuls

Permissions

Hi folks. As an admin user, I have the ability to close multiple Incidents at the same time. Today, we had an issue and 40 Incidents were created. One of our users, who is not an admin user, would like to have the permissions to close multiple Incide...

sseverance by • Tera Contributor
  • 590 Views
  • 2 replies
  • 0 helpfuls

Assign to me button is not working

Hi folks! I am a system administrator for ServiceNow for our organization and we have recently discovered that our Assign to me Button is no longer working. Our staff have used this to assign Incidents to themselves for years but a couple months ago ...

sseverance by • Tera Contributor
  • 768 Views
  • 2 replies
  • 0 helpfuls

exam question

how do i start preparing for exam and what kind of questions will i get

PhillemonBS by • Tera Contributor
  • 563 Views
  • 3 replies
  • 0 helpfuls

System Administrator

Hi ServiceNow Community,I am preparing for ServiceNow Administrator roles and also planning to earn the Certified System Administrator (CSA) certification.

Resolved! about CSA exam

Hi everyone,I am currently studying for the ServiceNow Certified System Administrator (CSA) exam.For those who have recently taken the exam, are there any major changes or new topics that I should be aware of?Also, do you have any advice on the best ...

YIHSUANY by • Tera Contributor
  • 1401 Views
  • 5 replies
  • 3 helpfuls

Now assist?

Iniciei introdução nesse assunto e gostei, dentro da grade de administrador  quando vai ter uma certificação pra ter uma noção mais aprofundada nesse assunto?