Hello,I need to display 2 fields like "number" and "name" in the reference field. So, both are searchable and displayed.How to achieve that? I potentially have an answer but want to check and confirm.By adding the following attributes would display t...
I was able to temporarily save catalog items I created using the draft feature.Is it possible to submit a catalog item using someone else's record saved as a draft?Normally, only your own draft items are displayed.
Hello, What are some good recommendations in Udemy for practice CSA questions?
Below are the requirements.Are there any out-of-the-box features that meet these requirements?I thought I could use a database view,but is there a limit to the amount of information that can be displayed?- There are two custom tables.- The two tables...
I'm using a database view.The database view displays information from two custom tables.I believe the database view's function is to display only records that meet the same criteria.Is there a way to display all records from two tables in a single da...
hard navifgating the platform. how easy can i do it
Hello. We're new to ServiceNow; went live end of November. Currently we have a managed services admin, product manager and developers. Does anyone have a similar support model and if so, do you also have an internal system admin as well? Thanks.
As a technician that receives work orders, I'd like to know what content others have found essential for their dashboards as we'd like to have a standard one for all.
Hello! We currently have two record producers, one for general incidents and the other for specific security incidents (only using ITSM module). A requirement is to have a separate Priority Matrix for incidents logged under the security incident rec...
I have Completed all the tasks, updated several times continue to get same message. Did you add and post a comment?Need help?Docs Search Community Search Task Instructions:Assume that Adela Cervantsz reached out via a phone call describing intermi...
how to prevent it using flow????
Hi Service Now
Hello. I have created a new view that shows some additional fields on the rm_story table. This view works great if you go to the story table and open a record from there. However, if you go into the agile board and open a story, it forces you into th...
When an agent is receiving a live chat request, they are not able to see that window popup when they have moved away from the servicenow tab or window. Their settings (Attached) for the browser to allow notifications seem correct. though. What are we...
