Note :- The DemoHub instance should be part of San Diego release to run this demo.
Outcome
With Telecom San Diego Content, we are enabling Telecommunications Service Provider to better service their customers from Order Capture to Order Management covering Staggered Decomposition, Quantity Support, API Patch Operation, Attribute Propagation and Billing Enquiry, Alarm Management.
As part of this Release DemoHub includes the following Narratives/Capabilities :
- Automate and optimize processes with end-to-end visibility: (San Diego)
Telecom - B2B - Staggered Order Decomposition
Telecom - B2B - Order Modification using Patch Operation
Telecom - B2B - Order Capture as an Agent with Attribute Propagation
Telecom - B2B - Alarm Management - Enable customers to self-serve requests without contacting a representative: (San Diego)
Telecom - B2B - Quantity Support
Telecom - B2B - Billing Inquiry
Telecom - B2B - Fallout and Inflight Order Changes
Installation Instructions
- As of San Diego, the DemoHub team is bringing the new DemoHub Console experience.
- In your instance, navigate to the DemoHub App application in the navigator
- Click DemoHub Sync.
- It will run for a few seconds, this is grabbing the most recent additions from DemoHub build files.
- In the new DemoHub console, choose For Telecom industry I need a demo from Customer Experience category with any imperative to show the any capability with any skill level
and then click on "Find" button as shown below
From the return list select any one of the Telecom Narratives based on your demo requirements.
For example, one of the Narrative may be selected as,
Click on Setup Steps as shown in the previous screen, and then click on "Start" Instance Configuration on step 2, a new window opens then click on Install.
Points to Note:
- The first-time installation of the demo will take some time as it installs all the necessary plugins, configuration files etc.
- Please ensure to look into the "Pre-Demo Steps/Pre-requisites (steps before delivering a demo)" section of Demo Narrative after the configuration is installed in Step 2.
- Refer all Narrative documents as needed for detailed demo flow.
