The CreatorCon Call for Content is officially open! Get started here.

Telecom articles
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Articles

Telecom Products FAQs

Welcome to the Telecom Industry Products FAQ! This guide is designed to help Communication Service Providers (CSPs) understand the capabilities and value of ServiceNow’s telecom portfolio, including TSM, TSOM, TNI, SOMT, SPMT, and FSMT. Whether you'r...

ServiceNow Telecom Product Checklist

Bringing Telecom CRM and Network Operations Together: A Unified Platform for Service Excellence   In today’s fast-paced telecom landscape, Communication Service Providers (CSPs) face mounting pressure to deliver seamless customer experiences while ma...

Telecom fan.png Telecom AI platform.png

ServiceNow TSOM Discovery

    In the Yokohama release, ServiceNow introduced new discovery patterns specifically for Telco equipment discovery.   Telco-Specific Discovery Pattern The new Telco-specific discovery pattern introduced in the Yokohama release is tailored to meet ...

AneeshD_0-1749417459861.png AneeshD_0-1749414171609.png AneeshD_1-1749414171611.png AneeshD_2-1749414171612.png
Aneesh-D by Tera Guru
  • 2438 Views
  • 7 comments
  • 16 helpfuls

Implementation Assets on NowCreate

Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices gained from thousands of successful implementations.   Take advantage of these documents, created by our subject matter experts, to assist w...

Telecommunication Service Management - TSM Overview

  Hi there, Telecommunication Service Management is called an 'Industry product'. The industry product leveraged from 'Horizontal Product'. Here, the Platform plays a vital role. The platform covers the CMDB, Omni Channels (Email, Virtual Agent, Mobi...

ersureshbe_0-1702756324740.png ersureshbe_1-1702756858979.png
ersureshbe by Giga Sage
  • 9723 Views
  • 13 comments
  • 12 helpfuls
Top Contributors