I thought this might be helpful in defining a View Template for a Catalog Item result, here the icon is the one associated with the Catalog Item vs the hard coded pencil-page-outline icon. Do you know how to successfully show the catalog item icon? 

I found this document, that leads me to believe we cannot use the pictures any longer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0998709