Hi @Brian186 

I believe originally, when you first replied, you said the attachment was showing and everything was working fine it was just that the image appeared small?

Now, you're saying the image isn't showing at all?

 

Please understand that this code to show the image is assuming that the image is attached to the record upon which this notification is triggered. So, is there an "image" attachment on this "sysapproval_approver" record? If not, and the image is attached on another record, such as the record that this approval is for...then you'd need to adjust the code to not use the "current.sys_id" and instead, use the sys_id of the record that this approval is for. Which might instead need to be: "current.sysapproval".