Hello All,

I'm new to ServiceNow and also Alexa so attempting to set this up.   From AVS, it looks like everything is configured right but when attempting the test, i'm getting the error below "The remote endpoint could not be called,..."

When I try to speak to Alexa "Alexa ask Service Now what's happening", I get a response "There was a problem communicating with the requested skill."

Any thoughts what could be an issue on my end?   Also how does Alexa know what account i'm connected in ServiceNow?