Hi @SAMfluencer,

 

you posted the following 

Fix: export the models as XML and raise a content request so the Content Team creates the Package Map rules centrally. Do not edit them by hand. Manually Normalized models cannot be reverted, and future content updates stop reaching them.

 

Could you please share more details about this statement? Based on the documentation "Normalization Suggestions" are used to cover this and sync manually normalized models with content updates.

 

Normalization suggestions for discovery models • Asset Management • Docs | ServiceNow

 

Thanks, Dennis