Comment
Donna2
Tera Contributor

with the new Knowledge Center, Create New KB Article... can the option to  "Edit using old editor" on Create be added? 

 

as this new Rich Text editor learning curve is high, when creating new KBs, forcing authors to create new in Rich Text Editor is a challenge.  Currently to get the old editor options you have to create new .. end up in Rich content edtior, then just add Article Title, and category, SAVE.  Next step is going back to legacy default list of unpublished KBs, opening there, THEN I get offering to Edit Using Old Editor.

Really need Edit using old editor to be an option on Create New from Knowledge center.

 

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