@John Vincent  & @rob_martoncik 

Good morning! Does ServiceNow have any future video sessions to understand Knowledge Center and all of its complexities?

 

I've reviewed the linked documentation along with the YouTube video "Platform Academy: Introducing Knowledge Center with enhanced content editor" but don't see documentation on how an Ownership Group approves an article once it's in Pending state. 

If I am missing something that would answer this (videos, docs, etc.) I would love to be redirected. My company is very enthusiastic about Knowledge Center but I am unable to successfully set it up in a working capacity which is unfortunately affecting the moral.