Comment
MaryG
ServiceNow Employee

@phugill 

Thank you — this is very helpful. I confirmed that the knowledge-related UX List records are available in sys_ux_list, and it is good to know that changes to the configured conditions are reflected in Knowledge Center.

Were you also able to confirm whether the Columns field on those same UX List records controls the default columns displayed in Knowledge Center?

My remaining question would be whether modifying these OOTB Knowledge Center UX List records is considered a supported configuration and whether those changes are preserved through Knowledge Center application updates. We should make sure this can be centrally managed without creating an upgrade or customization concern.