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Durga K B
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09-11-2024
04:53 AM
Disable or Remove 'Provide Feedback' topic from 'Show Me Everything' list of topics in Virtual Agent
Hi @Mark Roethof ,
I'm trying to remove the 'Provide Feedback' topic from the 'Show Me Everything' list. However, I've noticed that the option to deactivate or remove it from the topic picker isn't available; these options are greyed out in the VA designer and the sys_cs_topic table. Additionally, the 'Provide Feedback' topic is a read-only topic that comes OOTB.
Could you suggest how to configure this?
Appreciate your help in advanced !!
Thank you.