Comment
Durga K B
Tera Contributor

Disable or Remove 'Provide Feedback' topic from 'Show Me Everything' list of topics in Virtual Agent

 

Hi @Mark Roethof ,

I'm trying to remove the 'Provide Feedback' topic from the 'Show Me Everything' list. However, I've noticed that the option to deactivate or remove it from the topic picker isn't available; these options are greyed out in the VA designer and the sys_cs_topic table. Additionally, the 'Provide Feedback' topic is a read-only topic that comes OOTB.
Could you suggest how to configure this?

 

DurgaKB_0-1726055092480.png

 

 

DurgaKB_1-1726055092482.png

Appreciate your help in advanced !!

 

Thank you.