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Toronto SNUG
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Now Assist

Hi all! We are starting our Now Assist journey this Q1 and I'm curious to learn how others who had started their Now Assist journey / done Now Assist what were their takeaways, lessons learned, pitfalls that I could gain insights from? Happy to chat!...

SNhydrone by Tera Contributor
  • 212 Views
  • 2 replies
  • 0 helpfuls

Resolved! bulk create stories

Hi team! Any info you can share if we can do bulk or mass create stories in Agile 2.0?

SNhydrone by Tera Contributor
  • 1801 Views
  • 4 replies
  • 2 helpfuls

Barcode scanning issue for asset management

Hello SN Community Hopefully someone can shed a little light.Currently using an android tablet to scan assets BUT it sometimes "misreads" the scan. It either misplaces characters or completely butchers the whole scan and outputs a serial number it ma...

Randy Deane by Tera Contributor
  • 1699 Views
  • 3 replies
  • 1 helpfuls

Resolved! Meetup

Hello Toronto, GTA,  any meetup planned in near future? can we plan any

spgarg04 by Giga Guru
  • 3015 Views
  • 11 replies
  • 12 helpfuls

Customer stories - Toronto SNUG

As you know, before the Holidays we asked for 3 customer volunteers to speak so that we could move forward with planning the Toronto SNUG. Unfortunately, we have lost those speakers and we are in search for backfill!   Currently, we are looking for T...

Resolved! Manage Report to view employee tasks and incidents

Hi All,I am trying to develop a way for non-itil users to see their respective employees tasks and incidents. Our instance pulls manager information from AD. I do not want to add additional licenses for this (so no role will be given to the manager);...