(120444) User record doesn't exist. Please contact system administrator.

VaranAwesomenow
Mega Sage
I get this error while opening saba cloud from partner portal
find_real_file.png
(120444) User record doesn't exist. Please contact system administrator.
1 ACCEPTED SOLUTION

VaranAwesomenow
Mega Sage

I have raised an incident in partner portal while raising in community. they have taken care of this.

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3 REPLIES 3

georgimavrodiev
Mega Guru

Hello,



Couple of months ago, I encountered the same situation while trying to log into Saba Cloud via my SNOW account.
I raised a support case via the Partner Portal. In the description, I explained the issue and also attached a screenshot of the error message.
Couple of days later, the assigned support engineer resolved the problem.

Thus, I would advise you to do the same and open a record in the Portal.


Best Regards,
Georgi Mavrodiev

IT Consultant
Do IT Wise Bulgaria

You may visit us in our Web Site: www.doitwise.com

Ct111
Giga Sage

Hi  avaranasi,

 

You have to raise an incident to Partner Portal for this 

Follow the below link for the same.

 

https://partnerportal.service-now.com/portalapp/Support.do

 

 

Mark my ANSWER as CORRECT and HELPFUL if it served your purpose.

 

VaranAwesomenow
Mega Sage

I have raised an incident in partner portal while raising in community. they have taken care of this.