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Resolved! ITSM Simulator Lab

Hello, Hoping someone can point me in the right direction for this lab I'm going crazy: Change approvers should have all necessary information on the change request at the time of submission, including:   - Requested by   - Configuration item   - Imp...

cjv by Tera Expert
  • 3271 Views
  • 8 replies
  • 3 helpfuls

Resolved! CIS-CSM Exam Learning Material

Hi,    Looking at taking the CIS-CSM exam soon. I've read that the exam asks questions outside of the ebook, is that true? If so, which resources can i use? Or should i stick to studying the ebook only? Thanks

Stu199 by ServiceNow Employee
  • 2326 Views
  • 6 replies
  • 3 helpfuls

Resolved! Hello world

My first post. After taking my training on welcome to service now and micro-certification-welcome to servicenow. I hope to come back to the post this time next year and see how much I have grown. Anyone has an ideal what I should be doing, while wait...

Ifechi365 by Tera Contributor
  • 1209 Views
  • 6 replies
  • 5 helpfuls

Task - Navigate to User Menu

Hello, I am trying to do my first task and it is asking to navigate to the user menu and to select the system adminstrator at the top right and then select impersonate user. I don't  know if I am in the wrong spot or my information is incorrect, but ...

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shervonne00 by Tera Contributor
  • 573 Views
  • 1 replies
  • 0 helpfuls

Resolved! CIS-DF Voucher missing

I had a voucher for Data Foundations. It was valid (through 2026) and ready to go. I just went through the CMDBF learning path again to brush up on the content, and now I cannot locate the original voucher. Is this maybe related to the recent program...

bhorning by Tera Contributor
  • 938 Views
  • 6 replies
  • 0 helpfuls

Resolved! OnVue fails to run a system test

Hello,I'm having this issue with the PearsonVue's OnVue platform where I cannot pass the system test.Here are the details of the set-up:- Freshly installed Windows 11 + available updates and patches- No other apps installed besides Google Chrome and ...

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