What strategies have your organization adopted to train your user community?

[Assessment Task Notes] Welcome to ServiceNow Micro-Cert: Create a Dashboard and Add a Visualization

Following on from my previous post, this is the sixth in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...

New to ServiceNow: Looking for the Best Beginner Roadmap & Resources!

Hello ServiceNow Community,I am completely new to ServiceNow and am incredibly excited to start my journey here! However, because the ecosystem is so vast, I am a bit overwhelmed regarding where exactly a beginner should start.I would love to get you...

New Joiner seeking resources / training material for CSA prep

Hi all,   Recently joined ServiceNow, I have understood the vision and crux of the product and wish to prepare for Certified System Admin. Since there are so many resources out there it would be great if someone would help out with a structured train...

Hello,I completed my CSA Learning Path,but its asking me to pay $354. How can i receive the voucher

Hello,I completed my CSA Learning Path, but when I try to register for the exam, it is asking me to pay $354. I was expecting to receive a voucher after completing the learning path.Could you please let me know how I can obtain the voucher or if ther...

Lists and Filters Task validation failing despite completing all steps

Hello,I am having an issue with the "Lists and Filters Task" in the Welcome to ServiceNow course.I have completed the task multiple times and verified the following:Filtered the incident list using:State is not ClosedAssignment Group is not emptyAssi...

Becoming a TPM - where did your journey start?

Looking to transition from Software Engineer to TPM, and was wondering how other people started their journeys. If you have any other tips too, I would love to hear them. Thank you! 

I can not register on CIS-DF

Hello,  I am having issues to register for the certification CIS-DF. When I click register exam > I confirm the registration for the exam and when I click in Resume and nothing works. And the link breaks. Does someone has teh same issue?  

Discovery Fundamentals OnDemand - Task: Create iTunes Process Classifier (itom-df-windows missing)

I'm going through the Discovery Fundamentals OnDemand learning course and in Module 6 there is a task to create an iTunes Process Classifier, which I have done. However, I'm supposed to run a discovery against itom-df-windows (192.168.16.11) which do...