Tonya Miller
ServiceNow Employee
ServiceNow Employee

Registration is Open for Instructor-Led Training Classes!

Searching for the right course to help you on your Career Learning Journey, look no further! Find all available courses ServiceNow offers and the class schedules by region that will support your career journey. 

 

Find all our supported offerings in the list below (updated every 2 weeks):

  • Virtual offerings
  • In-Person Offerings - Noted for the class as - IN PERSON ONLY 
  • Language offerings (French, German, Japanese, Spanish, Portuguese) - noted with the language for the class as - Language: 

To register for the course, Click on the title to open the course in Now Learning. Click on the Class Options button to find the date you want to select and register for the class. 

***Helpful tip: You must be logged in to Now Learning to complete your registration. 

 

Available Courses and Classes: 

Adopting a Platform Owner Mindset

2024

AMS:

  • APOM : Nov 13 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • APOM : Dec 10 - 11, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • APOM : Nov 14 - 15, 2024 (09:00 - 17:00 Minato City, Japan) - IN PERSON ONLY - Language: Japanese

EMEA:

  • APOM : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) - Only 9 seats remaining

2025

AMS:

  • APOM : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
  • APOM : Feb 13 - 14, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • APOM : Feb 6 - 7, 2025 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • APOM : Jan 23 - 24, 2025 (09:00 - 17:00 Europe/Copenhagen)

Application Development Fundamentals

2024

AMS:

  • ADF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) - Only 8 seats remaining
  • ADF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago) - Only 9 seats remaining
  • ADF : Nov 20 - 22, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ADF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Singapore)
  • ADF : Nov 20 - 22, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ADF : Dec 17 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ADF : Nov 4 - 6, 2024 (09:00 - 17:00 Europe/London)
  • ADF : Nov 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • ADF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/London)

2025

AMS:

  • ADF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago)
  • ADF : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
  • ADF : Feb 10 - 12, 2025 (09:00 - 17:00 America/Chicago)
  • ADF : Feb 24 - 26, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • ADF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ADF : Feb 12 - 14, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ADF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/London)
  • ADF : Feb 4 - 6, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Feb 19 - 21, 2025 (09:00 - 17:00 Europe/Copenhagen)

 

Configuration Management Database (CMDB) Fundamentals

2024

AMS:         

  • CMDBF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining
  • CMDBF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) – Only 7 seats remaining
  • CMDBF : Dec 17 - 19, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • CMDBF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Singapore) – Only 4 seats remaining

EMEA:

  • CMDBF : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) – Only 8 seats remaining
  • CMDBF : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 8 seats remaining

2025

AMS:

  • CMDBF : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago)
  • CMDBF : Feb 5 - 7, 2025 (09:00 - 17:00 America/Chicago)
  • CMDBF : Feb 19 - 21, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • CMDBF : Feb 12 - 14, 2025 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • CMDBF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • CMDBF : Jan 29 - 31, 2025 (09:00 - 17:00 Europe/London)
  • CMDBF : Feb 4 - 6, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • CMDBF : Feb 17 - 19, 2025 (09:00 - 17:00 Europe/Copenhagen)

Customer Service Management Essentials***NEW COURSE OFFERING***

2024

AMS:

  • CSME : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago) – Only 7 seats remaining
  • CSME : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • CSME : Dec 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • CSME : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • CSME : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese – Only 5 seats remaining

EMEA:

  • CSME : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 3 seats remaining
  • CSME : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/London)
  • CSME : Dec 4 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • CSME : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 7 seats remaining

2025

AMS:

  • CSME : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • CSME : Jan 22 - 24, 2025 (09:00 - 17:00 Australia/Sydney)
  • CSME : Jan 27 - 29, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • CSME : Feb 26 - 28, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • CSME : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • CSME : Jan 27 - 29, 2025 (09:00 - 17:00 Europe/London)
  • CSME : Feb 12 - 14, 2025 (09:00 - 17:00 Europe/Copenhagen)

Discovery Fundamentals

2024

AMS:

  • DF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) – Only 9 seats remaining
  • DF : Dec 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Dec 16 - 18, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • DF : Nov 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • DF : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • DF : Nov 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • DF : Nov 27 - 29, 2024 (09:00 - 17:00 Europe/London)
  • DF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • DF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago)
  • DF : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago)
  • DF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
  • DF : Feb 12 - 14, 2025 (09:00 - 17:00 America/Chicago)
  • DF : Feb 24 - 26, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • DF : Jan 15 - 17, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • DF : Feb 12 - 14, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • DF : Feb 17 - 19, 2025 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • DF : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • DF : Feb 5 - 7, 2025 (09:00 - 17:00 Europe/London)
  • DF : Feb 26 - 28, 2025 (09:00 - 17:00 Europe/Copenhagen)

Field Service Management (FSM) Implementation

2024

AMS:

  • FSMI : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • FSMI : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/London)
  • FSMI : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

EMEA:

  • FSMI : Jan 16 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • FSMI : Feb 24 - 25, 2025 (09:00 - 17:00 Europe/London)

GRC: Integrated Risk Management (IRM) Implementation

2024

AMS:

  • GRC-IRMI : Dec 16 - 18, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • GRC-IRMI : Nov 20 - 22, 2024 (09:00 - 17:00 Asia/Singapore)
  • GRC-IRMI : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Kolkata)

EMEA:

  • GRC-IRMI : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London)
  • GRC-IRMI : Dec 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • GRC-IRMI : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Jan 21 - 23, 2025 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Feb 5 - 7, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • GRC-IRMI : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • GRC-IRMI : Feb 12 - 14, 2025 (09:00 - 17:00 Europe/London)

GRC: Third Party Risk Management Implementation

2024

AMS:

  • GRC-TPRMI : Nov 18 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-TPRMI : Dec 12 - 13, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • GRC-TPRMI : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • GRC-TPRMI : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • GRC-TPRMI : Feb 26 - 27, 2025 (09:00 - 17:00 Europe/Copenhagen)

Hardware Asset Management (HAM) Fundamentals

2024

AMS:

  • HAMF : Nov 5 - 7, 2024 (09:00 - 17:00 America/Chicago)Only 7 seats remaining
  • HAMF : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Dec 16 - 18, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • HAMF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/London) Only 5 seats remaining
  • HAMF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) Only 6 seats remaining
  • HAMF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/London)

2025

AMS:

  • HAMF : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • HAMF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago)
  • HAMF : Feb 10 - 12, 2025 (09:00 - 17:00 America/Chicago)
  • HAMF : Feb 24 - 26, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • HAMF : Feb 24 - 26, 2025 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • HAMF : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • HAMF : Jan 27 - 29, 2025 (09:00 - 17:00 Europe/London)
  • HAMF : Feb 17 - 19, 2025 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Fundamentals

2024

AMS:

  • HRF : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago)Only 8 seats remaining
  • HRF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • HRF : Nov 12 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese Only 8 seats remaining

EMEA:

  • HRF : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/London)
  • HRF : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • HRF : Dec 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • HRF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • HRF : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)
  • HRF : Feb 20 - 21, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • HRF : Feb 6 - 7, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • HRF : Jan 20 - 21, 2025 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Implementation

2024

AMS: 

  • HRI : Oct 29 - 30, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Dec 10 - 11, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • HRI : Oct 29 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese Only 7 seats remaining
  • HRI : Dec 11 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • HRI : Oct 28 - 29, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/London)
  • HRI : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • HRI : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • HRI : Feb 13 - 14, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • HRI : Jan 2 - 3, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Jan 27 - 28, 2025 (09:00 - 17:00 Europe/London)
  • HRI : Feb 20 - 21, 2025 (09:00 - 17:00 Europe/Copenhagen)

 

IT Service Management (ITSM) Fundamentals

2024

AMS:

  • ITSMF : Nov 4 - 5, 2024 (09:00 - 17:00 America/Chicago)Only 7 seats remaining
  • ITSMF : Nov 13 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMF : Dec 12 - 13, 2024 (09:00 - 17:00 America/Sao_Paulo) - Language: Portuguese
  • ITSMF : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMF : Nov 7 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: JapaneseOnly 2 seats remaining
  • ITSMF : Dec 10 - 11, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMF : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Dec 2 - 3, 2024 (09:00 - 17:00 Europe/London)
  • ITSMF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • ITSMF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • ITSMF : Jan 13 - 14, 2025 (09:00 - 17:00 America/Mexico_City) - Language: Spanish
  • ITSMF : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)
  • ITSMF : Feb 6 - 7, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMF : Feb 4 - 5, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMF : Jan 2 - 3, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Jan 13 - 14, 2025 (09:00 - 17:00 Europe/London)
  • ITSMF : Jan 30 - 31, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Feb 11 - 12, 2025 (09:00 - 17:00 Europe/London)

IT Service Management (ITSM) Implementation

2024

AMS:

  • ITSMI : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago)Only 7 seats remaining
  • ITSMI : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMI : Oct 28 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 7 seats remaining
  • ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese Only 7 seats remaining
  • ITSMI : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Singapore)
  • ITSMI : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMI : Nov 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)Only 6 seats remaining
  • ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 Europe/London)
  • ITSMI : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/London)
  • ITSMI : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • ITSMI : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago)
  • ITSMI : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
  • ITSMI : Feb 18 - 20, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMI : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMI : Feb 19 - 21, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMI : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/London)
  • ITSMI : Feb 4 - 6, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Feb 12 - 14, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Feb 24 - 26, 2025 (09:00 - 17:00 Europe/Copenhagen)

Performance Analytics (PA) Fundamentals

2024

AMS:

  • PAF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) - Only 8 seats remaining
  • PAF : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • PAF : Nov 18 - 19, 2024 (09:00 - 17:00 Australia/Sydney) - Only 7 seats remaining

EMEA:

  • PAF : Nov 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)  - Only 7 seats remaining
  • PAF : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Dec 5 - 6, 2024 (09:00 - 17:00 Europe/London)
  • PAF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • PAF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • PAF : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)
  • PAF : Feb 13 - 14, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • PAF : Jan 6 - 7, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Jan 20 - 21, 2025 (09:00 - 17:00 Europe/London)
  • PAF : Feb 6 - 7, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Feb 24 - 25, 2025 (09:00 - 17:00 Europe/Copenhagen)

Performance Analytics (PA) Advanced

2024

AMS:

  • PAA : Oct 29 - 30, 2024 (09:00 - 17:00 America/Chicago)
  • PAA : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • PAA : Dec 30 - 31, 2024 (09:00 - 17:00 America/Chicago)

EMEA:  

  • PAA : Nov 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 6 seats remaining
  • PAA : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • PAA : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
  • PAA : Feb 20 - 21, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • PAA : Jan 8 - 9, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • PAA : Feb 17 - 18, 2025 (09:00 - 17:00 Europe/London)

Scripting in ServiceNow Fundamentals

2024

AMS:

  • SSNF : Nov 13 - 15, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining
  • SSNF : Nov 25 - 27, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SSNF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SSNF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Kolkata) – Only 6 seats remaining
  • SSNF : Dec 4 - 6, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SSNF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 5 seats remaining
  • SSNF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/London) – Only 9 seats remaining
  • SSNF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SSNF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SSNF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago)
  • SSNF : Feb 19 - 21, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • SSNF : Jan 20 - 22, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SSNF : Feb 5 - 7, 2025 (09:00 - 17:00 Asia/Kolkata)
  • SSNF : Feb 19 - 21, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SSNF : Feb 26 - 28, 2025 (09:00 - 17:00 Asia/Singapore)

EMEA:

  • SSNF : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SSNF : Feb 5 - 7, 2025 (09:00 - 17:00 Europe/London)
  • SSNF : Feb 12 - 14, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: German

Security Operations (SecOps) Fundamentals

2024

AMS:

  • SOF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining
  • SOF : Dec 12 - 13, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SOF : Dec 4 - 5, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese – Only 9 seats remaining

EMEA:

  • SOF : Nov 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SOF : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SOF : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
  • SOF : Feb 6 - 7, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • SOF : Jan 27 - 28, 2025 (09:00 - 17:00 Europe/Copenhagen)

Security Incident Response (SIR) Implementation

2024

AMS:

  • SIRI : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SIRI : Dec 9 - 10, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SIRI : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 5 seats remaining

Service Portal Fundamentals

2024

AMS:

  • SPF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining
  • SPF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SPF : Oct 28 - 29, 2024 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • SPF : Nov 4 - 5, 2024 (09:00 - 17:00 Europe/London) – Only 5 seats remaining
  • SPF : Dec 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SPF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • SPF : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)
  • SPF : Feb 13 - 14, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • SPF : Feb 20 - 21, 2025 (09:00 - 17:00 Asia/Singapore)

EMEA:

  • SPF : Jan 9 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SPF : Feb 17 - 18, 2025 (09:00 - 17:00 Europe/London)

ServiceNow Administration Fundamentals **Please complete Welcome to ServiceNow before attending this course**.

2024

AMS:

  • SNAF : Oct 28 - 30, 2024 (09:00 - 17:00 America/Chicago) – Only 4  seats remaining
  • SNAF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Nov 6 - 8, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Nov 20 - 22, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Nov 25 - 27, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 America/Mexico_City) - Language: Spanish
  • SNAF : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Dec 16 - 18, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SNAF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese – Only 7 seats remaining
  • SNAF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Singapore)
  • SNAF : Nov 12 - 14, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Nov 27 - 29, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 Australia/Sydney)
  • SNAF : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNAF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 3 seats remaining
  • SNAF : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) – Only 6 seats remaining
  • SNAF : Nov 13 - 15, 2024 (09:00 - 17:00 Issy-les-Moulineaux, France) IN PERSON ONLY Language: French
  • SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 Frankfurt, Germany) - IN PERSON ONLY  - Language: German
  • SNAF : Nov 19 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Nov 26 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 Europe/London) – Only 6 seats remaining
  • SNAF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SNAF : Dec 16 - 18, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SNAF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 8 - 10, 2025 (09:00 - 17:00 America/New_York)
  • SNAF : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 21 - 23, 2025 (09:00 - 17:00 America/New_York)
  • SNAF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 4 - 6, 2025 (09:00 - 17:00 America/New_York)
  • SNAF : Feb 10 - 12, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 10 - 12, 2025 (09:00 - 17:00 America/Mexico_City) - Language: Spanish
  • SNAF : Feb 12 - 14, 2025 (09:00 - 17:00 America/New_York)
  • SNAF : Feb 18 - 20, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 24 - 26, 2025 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 26 - 28, 2025 (09:00 - 17:00 America/New_York)

APJ:

  • SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 20 - 22, 2025 (09:00 - 17:00 Australia/Sydney)
  • SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Kolkata)
  • SNAF : Jan 28 - 30, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 5 - 7, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 12 - 14, 2025 (09:00 - 17:00 Asia/Singapore)
  • SNAF : Feb 18 - 20, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 26 - 28, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNAF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/London)
  • SNAF : Jan 20 - 22, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SNAF : Jan 29 - 31, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Feb 5 - 7, 2025 (09:00 - 17:00 Europe/London)
  • SNAF : Feb 11 - 13, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SNAF : Feb 11 - 13, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Feb 17 - 19, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Feb 18 - 20, 2025 (09:00 - 17:00 Frankfurt, Germany) - IN PERSON ONLY  - Language: German
  • SNAF : Feb 26 - 28, 2025 (09:00 - 17:00 Europe/London)

ServiceNow Administration Advanced

2024

AMS:

  • SNAA : Nov 12 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • SNAA : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • SNAA : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SNAA : Nov 21 - 22, 2024 (09:00 - 17:00 Australia/Sydney)
  • SNAA : Dec 4 - 5, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNAA : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAA : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SNAA : Dec 18 - 19, 2024 (09:00 - 17:00 Europe/London)

2025

AMS:

  • SNAA : Feb 20 - 21, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • SNAA : Feb 26 - 27, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNAA : Jan 13 - 14, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNAA : Feb 13 - 14, 2025 (09:00 - 17:00 Europe/London)
  • SNAA : Feb 24 - 25, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: French

ServiceNow Platform Implementation

2024

AMS:

  • SNPI : Nov 13 - 15, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining
  • SNPI : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago) - Only 9 seats remaining

APJ:

  • SNPI : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 8 seats remaining
  • SNPI : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Kolkata)
  • SNPI : Dec 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNPI : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London)
  • SNPI : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SNPI : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
  • SNPI : Feb 19 - 21, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • SNPI : Feb 18 - 20, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNPI : Feb 24 - 26, 2025 (09:00 - 17:00 Asia/Singapore)

EMEA:

  • SNPI : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SNPI : Feb 17 - 19, 2025 (09:00 - 17:00 Europe/London)

Software Asset Management (SAM) Professional Fundamentals

2024

AMS:

  • SAMF : Oct 28 - 30, 2024 (09:00 - 17:00 America/Chicago) – Only 6 seats remaining
  • SAMF : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Nov 20 - 22, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Dec 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SAMF : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA:

  • SAMF : Nov 11 - 13, 2024 (09:00 - 17:30 Europe/Copenhagen) – Only 4 seats remaining
  • SAMF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/London)

2025

AMS:

  • SAMF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago)
  • SAMF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago)
  • SAMF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
  • SAMF : Feb 12 - 14, 2025 (09:00 - 17:00 America/Chicago)
  • SAMF : Feb 26 - 28, 2025 (09:00 - 17:00 America/Chicago)

EMEA:

  • SAMF : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SAMF : Feb 19 - 21, 2025 (09:00 - 17:00 Europe/London)

Strategic Portfolio Management (SPM) Fundamentals (2-day) ***Moving to 3-day offering Dec 2024 – See course and list below for dates after Dec 2, 2024***

2024

AMS:

  • SPMF : Nov 5 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • SPMF : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • SPMF : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • SPMF : Nov 25 - 26, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SPMF : Nov 18 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) – Only 8 seats remaining

EMEA:

  • SPMF : Nov 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 7 seats remaining
  • SPMF : Nov 28 - 29, 2024 (09:00 - 17:00 Europe/London) – Only 7 seats remaining

Strategic Portfolio Management (SPM) Fundamentals (3-day) ***NEW 3-Day Offering will be released in Dec 2024***

2024

AMS:

  • SPMF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) – Only 9 seats remaining
  • SPMF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • SPMF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • SPMF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)

2025

AMS:

  • SPMF : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago)
  • SPMF : Jan 21 - 23, 2025 (09:00 - 17:00 America/Chicago)
  • SPMF : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
  • SPMF : Feb 5 - 7, 2025 (09:00 - 17:00 America/Chicago)
  • SPMF : Feb 19 - 21, 2025 (09:00 - 17:00 America/Chicago)
  •  

APJ:

  • SPMF : Feb 5 - 7, 2025 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • SPMF : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SPMF : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
  • SPMF : Feb 4 - 6, 2025 (09:00 - 17:00 Europe/London)

Vulnerability Response Implementation

2024

AMS:

  • VRI : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • VRI : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • VRI : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • VRI : Nov 27 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • VRI : Nov 20 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen)

 

2025

AMS:

  • VRI : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)

APJ:

  • VRI : Feb 18 - 19, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

 

 

 

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