How to Check Whether Your Instructor‑Led Course Request Is Pending or Rejected (HCL)

SathiG · 2 hours ago

I submitted a request for an Instructor‑Led Course through ServiceNow partner portal in ServiceNow university, but I haven’t received any approval or rejection notification yet. I checked my email (including Junk). Could anyone please guide me on how to check whether my request is still pending approval or if it has been rejected?

Dr Atul G- LNG · an hour ago

Hi @SathiG

You must get email once it is confirmed, if no update , log a case with SN Now learning team.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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GlideFather · 53m ago

Hi @SathiG,

you can check this in your SN University account:

https://learning.servicenow.com/lxp/en/pages/learning-task-requests?id=learning_task_requests

This was how I was able to review my request in 2025. Also, you can contact a representative in your organisation, there's always somebody dealing with trainings, certs and partner portal..

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