Activity filter for Activity formatter is not working in custom table

[Jyoti33]

Activity filter for Activity formatter is not working in custom table, while its parent table and Task table its working.

[Ankur Bawiskar]

@Jyoti33 

is that table enabled for audit?

is that table task extended?

[Dr Atul G- LNG]

Hi @Jyoti33 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726982

[Srikanth_9]

Hi @Jyoti33,

Refer:

Activity formatter • Australia ServiceNow AI Platform Administration • Docs | ServiceNow

Activity formatter does not show update to fields configured on the Activity Filter - Support and Tr...

Why can't I add an activities formatter to my cust... - ServiceNow Community

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[Tanushree Maiti]

Hi @Jyoti33 

• Navigate to System Definition > Dictionary, search for your custom table with the type Collection, open the record, and check the Audit box to true. 
• Open the dictionary entry for the specific fields you want to track and ensure they do not have no_audit=true in their attributes list.
• Clear the instance cache using Cache.do in the Navigator
• Validate again

Ref: KB0726982 Activity formatter does not show update to fields configured on the Activity Filter