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Agent Workspace for HR Case Management unable to download app package

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hikerclimber
Tera Expert

‎06-09-2025 08:48 AM - edited ‎06-09-2025 08:49 AM

I am unable to get the Agent workspace for HR to install. I can only find Agent workspace for HR Case management but even that doesn't install. I am trying to update to version 3.3.4 from 3.2.1. 

 

Thanks,

Aniket

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-09-2025 08:51 AM

Hi @hikerclimber 

 

  • Install the application Agent Workspace for HR Case Management [com.sn_hr_agent_ws].

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-09-2025 08:51 AM

Hi @hikerclimber 

 

  • Install the application Agent Workspace for HR Case Management [com.sn_hr_agent_ws].

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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