Agent Workspace for HR Case Management unable to download app package

hikerclimber · ‎06-09-2025

I am unable to get the Agent workspace for HR to install. I can only find Agent workspace for HR Case management but even that doesn't install. I am trying to update to version 3.3.4 from 3.2.1.

Thanks,

Aniket

Dr Atul G- LNG · ‎06-09-2025

Hi @hikerclimber

Install the application Agent Workspace for HR Case Management [com.sn_hr_agent_ws].

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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View solution in original post

Dr Atul G- LNG · ‎06-09-2025

Hi @hikerclimber

Install the application Agent Workspace for HR Case Management [com.sn_hr_agent_ws].

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************