Beginner to ServiceNow: Tips on passing the CSA exam

VisharaJ
Mega Contributor

Tuesday

I'll be taking the CSA exam within the next 90 days and I'd like to know any tips, tricks and helpful resources I could follow to gain more knowledge on what types of questions will be asked as well as what areas need to be focused on more etc.

 

I plan on writing this within the next month or so as I see no point in waiting the full 90 day window to write it, but I am a beginner so I'm a bit reluctant as well. Any advice could be helpful. Thank you!

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Dr Atul G- LNG
Tera Patron

Tuesday

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

  • Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

  • Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

  • Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

  •  

  • Watch my experience video – I’ve shared my own preparation journey and tips here:
    https://youtu.be/60KXCXXHW7M

 

Good luck on your CSA journey!

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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ServiceNow CSA & CIS-ITSM My experience
ServiceNow CSA & CIS-ITSM My experience
youtu.be/60KXCXXHW7M
Created this video on basis of my personal experience in both exams. Please follow ServiceNow training and policies for better understanding. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant ...

Srikanth_9
Kilo Sage

Tuesday

Hi @VisharaJ,

 

I hope you have completed the labs that are associated with the ServiceNow Administration Fundamentals course. If not do it as mandatory.

Go through the eBook at least 2-3 times and prepare some important points for revision.

Know the CSA Exam Blueprint - Credentials - Certified System Administrator (CSA) Mainline Exam Blueprint - Knowledge Portal.

Understand each concept clearly if not refer YouTube videos and practice them in your PDI.

Practice mock tests in MeasureUP - NEW: Official Practice Tests Now Available for CIS... - ServiceNow Community.

Also, refer Udemy and Exam Topics for more mock tests.

Once you feel confident, schedule your exam. 

 

Wishing you the best...!

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.