Beginner to ServiceNow: Tips on passing the CSA exam

[VisharaJ]

I'll be taking the CSA exam within the next 90 days and I'd like to know any tips, tricks and helpful resources I could follow to gain more knowledge on what types of questions will be asked as well as what areas need to be focused on more etc.

I plan on writing this within the next month or so as I see no point in waiting the full 90 day window to write it, but I am a beginner so I'm a bit reluctant as well. Any advice could be helpful. Thank you!

[Dr Atul G- LNG]

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[Srikanth_9]

Hi @VisharaJ,

I hope you have completed the labs that are associated with the ServiceNow Administration Fundamentals course. If not do it as mandatory.

Go through the eBook at least 2-3 times and prepare some important points for revision.

Know the CSA Exam Blueprint - Credentials - Certified System Administrator (CSA) Mainline Exam Blueprint - Knowledge Portal.

Understand each concept clearly if not refer YouTube videos and practice them in your PDI.

Practice mock tests in MeasureUP - NEW: Official Practice Tests Now Available for CIS... - ServiceNow Community.

Also, refer Udemy and Exam Topics for more mock tests.

Once you feel confident, schedule your exam. 

Wishing you the best...!

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[Tanushree Maiti]

Hi @VisharaJ 

• First complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice all lab tasks in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice(If you have access) : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• Practice a lot with mock questions .
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554