Build an Intelligent AI Agent to Automate Your Organization Lab Guide Exercise
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07-22-2025 12:30 AM
Hi,
I'm going through Build an Intelligent AI Agent to Automate Your Organization Lab Guide course, I have completed all the steps but while testing I couldn't create an incident and only 1st agent is working, anyone has completed this course and got the desired output as mentioned in lab.
@AgenticAi #agenticAI
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07-28-2025 08:32 PM
I've got both scenarios working. I did have to redo it and doubled checked everything. The self service scenario is missing a step to include the message as part of the output process, once I added that it worked fine. The create an incident scenario worked without an issue the second time. The documentation has some formatting issues that I corrected - don't know if that mattered or not.
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07-28-2025 08:37 PM
HI,
I got both scenarios working, but had to redo it and double check everything. The self service scenario is missing the step to add the message to the additional comments field. Once I added that step it worked fine. The create incident scenario worked fine when I did it the second time. The documentation has some formatting issues that I fixed up when inputting the data, don't know if that mattered or not.
