CAD exam certificate des not have a certification number

lakshminell
Kilo Contributor

Hi

 

I am currently facing an issue. I cleared my CAD exam on 26/01/2026 under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up and that certificate is not downloading. please rectify my issues.

1 REPLY 1

AdilakshmiA
Tera Contributor

Hi @lakshminell ,

 

certificate should have a number. Check if you can see the certificate in Raise a case with ServiceNow  University to rectify the issue 

Check if this appears in your credentials:

Learning Dashboard | ServiceNow University | ServiceNow