CAD Voucher

[Anthara S]

Hi,

I have completed my Certified Application Development course and my voucher expired after a year. So, I have retook the course and got the new voucher, but when I try to claim it, it says expired. Appreciate help on this!

As the UI has changed from Nowlearning to ServiceNow University, when I try to raise a case, I just see the Knowledge article related to it but no proper link to raise a ticket. 

Thanks

[SANDEEP DUTTA]

Hi @Anthara S ,

Once your voucher is expired, you cannot register for an exam even with the new voucher as from your registered webassessor email, only one voucher can be allocated.

[Rafael Batistot]

I’m the same situation, in this case what can I do to do the an exame? Need to pay a new one? Or is there a way to take a new voucher? 

[Anthara S]

Thanks for the response.

Here I see this note in the Important section. Any leads on this please.

[Dr Atul G- LNG]

Hi @Anthara S 

The message is asking if your badge has expired. If it's not visible in your ServiceNow profile, you'll need to retake the course and then claim the voucher again."

if still doubt log a Now Learning case.