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07-01-2025 11:54 PM
Hi,
I have completed my Certified Application Development course and my voucher expired after a year. So, I have retook the course and got the new voucher, but when I try to claim it, it says expired. Appreciate help on this!
As the UI has changed from Nowlearning to ServiceNow University, when I try to raise a case, I just see the Knowledge article related to it but no proper link to raise a ticket.
Thanks
Solved! Go to Solution.
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07-02-2025 02:27 AM - edited 07-02-2025 02:28 AM
Olá @Anthara S,
please reach out to ServiceNow team, explain them your situation and they might help you. If not them, then nobody else would...
Navigate to here:
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
and click "+ Create Case"...
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-02-2025 02:18 AM
Hi @Anthara S ,
The Voucher is invalid and if you want to take the exam, you need to pay for it.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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07-02-2025 02:27 AM - edited 07-02-2025 02:28 AM
Olá @Anthara S,
please reach out to ServiceNow team, explain them your situation and they might help you. If not them, then nobody else would...
Navigate to here:
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
and click "+ Create Case"...
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-02-2025 04:44 AM
Thanks for the link!
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07-02-2025 05:27 AM
Sure, no problem and good luck!
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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2 weeks ago
How to claim CAD exam voucher?