Can some one share the list of used cases to prepare for CSA exam

Minal6
Giga Contributor

I am done with all the training materials in now platform and looking to get some hands on on the topics I learned in system administrator learning path.

Is there a way to get list of used cases,examples that I can use to practice? 

Can someone pl share link or document to download?

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have a look at the most recent CSA exam blueprint. Contains an overview of the topics covered and some example questions:
https://www.servicenow.com/content/dam/servicenow/other-documents/training/servicenow-sys-admin-exam...

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Mark Roethof

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11 REPLIES 11

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have a look at the most recent CSA exam blueprint. Contains an overview of the topics covered and some example questions:
https://www.servicenow.com/content/dam/servicenow/other-documents/training/servicenow-sys-admin-exam...

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Vishakha
Mega Guru

Hi Minal,

Refer below similar thread,

https://community.servicenow.com/community?id=community_question&sys_id=a47d8756dba1d8105ed4a851ca96...

Refer below links which helps you in your exam,

https://www.udemy.com/course/servicenow-certified-system-administrator-csa-practice-exam/

https://www.udemy.com/course/servicenow-administration/

Also refer attachment.

 

If it helps then please mark my answer Correct and Helpful.

Vishakha

Nitin64
Giga Expert

Hi Minal,

Practice tests wont give positive results if all bases of ServiceNow are not covered in the first place. There is no substitute for platform subject knowledge and hands on expertise. Ensure you are fully done with the thorough study of ServiceNow fundamental official course modules and going through each section of the Exam blueprint.

Use the simulator practice tests and question banks to validate your preparation and see where you stand and where you lack context. Come back to ServiceNow learning modules for fixing gaps of understanding, if any. Define the time of preparation based on your experience - It may range from days to a month or so. 

There is no assurance that practice sets (online practice sets or exam dumps found on the internet) will help you pass BUT those will check your confidence and readiness in dealing with different types of questions. Most importantly, Do not memorize answers to practice tests. That is a trap most fall into.

When you get the point where you review and stop having significant "ah-ha" moments, you're probably ready. Good luck and wish you the best !

 

Regards,

Nitin | nitbabar@gmail.com

Hitoshi Ozawa
Giga Sage
Giga Sage

Looking through some forum questions and trying to answer some will provide good actual experience. Other people often tend to add to add to replies that I've made often with better ways thus providing me with better understanding of the platform features.

Most questions in the forum are actual cases that users are having difficulties so they're much more actual than the text bases scenario offered in courses. However, be sure to check replies from other people because some of them are replied without actual checking and may not actually work.