Sample Quick Reference Guide (QRG)

[MoinudeenA]

Hi,

I am planning to prepare a Quick Reference Guide (QRG) for the Change Manager to learn Service Mapping implemented recently. Kindly share if any sample QRGs available or outline how a best QRG can be prepared for Service Mapping Usage

Regards

Moin

[Dr Atul G- LNG]

The best place is goto now create/ best partice website and there you find few quick link about same. Take that as base and use it.

Nowlearning.servicenow.com/nowcreate

[MoinudeenA]

Thank you Dr. Atul.

[Tanushree Maiti]

Hi @MoinudeenA 

For any process Guide/Best practices, always check first Mynow.

https://mynow.servicenow.com/now/best-practices/assets/change-management-process-guide

Login  there->Search your document  and -> download

[MoinudeenA]

Hi @Tanushree Maiti, Thank you!