CIS-FSM Exam Prep - August 2025

[RichPanichelli]

Hi. I'm in the process of studying for the FSM exam for August 2025. All of the study material that I have found online is not helpful Can anyone recommend any good sites for test prep that keep up with updates? Thanks. 

[GlideFather]

Hi @RichPanichelli 

and what materials do you use?

The best option is to use the official ServiceNow materials:

• Field Service Management (FSM) Implementation On Demand
• Field Service Management (FSM) Fundamentals On Demand
• Field Service Management (FSM) Implementation Simulator
• Field Service Management (FSM) Implementer
• Field Service Management (FSM) Extras

All's for free, passing this and making notes shall be nought to pass the exam. Literally ANY other material than this is unreliable and cannot be considered 100 % correct...

[RichPanichelli]

I've used sites like Quizlet and UDEMY.

[GlideFather]

@RichPanichelli I remember Quizlets were full of nonsense (at least for CSA in 2019 and I was avoiding it since then). When you check it, there is just a card with incomplete question, sometimes changed that it doesn't make much sense and then direct answer..

So from the learning perspective, you just try to remember question:answer without really learning and it will result in not remembering it at all or for short time only.

Also, if you will study from Quizlets and then you will fail the exam, who's to blame then? Imagine learning for driving licence by playing the GTA 😄 

Regardless your decision, good luck on the exam, FSM is the one I always wanted to take as well :))

[GlideFather · Accepted solution]

Hi @RichPanichelli,

do you need more help? I provided you the most relevant courses for FSM, is there something else needed or this thread can be closed?