Clarification on Webcam Requirement for CSA Exam

KiranGanesA
Kilo Contributor

Hello Team,

Greetings!

 

Is it mandatory to have an external webcam for the CSA exam, or is the built-in laptop camera sufficient?

 

Thanks & Regards,
Kiran

9 REPLIES 9

Aditya_hublikar
Mega Sage

Hello @KiranGanesA ,

 

Built-in laptop camera is generally sufficient for the exam. However, I personally recommend attending the exam from a designated exam center instead of taking it from home.

The reason is that if any  issues arise, the exam center staff can help resolve them . One of my colleagues faced such an issue during the exam. While this doesn’t happen every time, it’s safer and more convenient to take the exam from the center.

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Hello @Aditya_hublikar 
Thank you for your quick response and clarification. I appreciate your support!

Regards,
Kiran

Hello @ganeshkiran ,

 

Im glad your doubt is clear . If my response helps you then you can  accept as solution and can close the thread .

Srikanth_9
Kilo Sage

Hi @KiranGanesA,

 

After introduction of Pearson VUE, no more external webcam required. Laptop's built-in camera is sufficient to attempt your exam.

However, I'm suggesting you that attempt your exam at the test centre because if any interruption happens support will be provided. 

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.

Tanushree Maiti
Kilo Patron

Hi @KiranGanesA 

 

As per Pearson Vue exam guide (refer: https://www.pearsonvue.com/us/en/servicenow/onvue.html ),

 You just need in-built laptop camera, external camera is no longer required.

 

Minimum Requirements

  • Windows 10 or macOS 14 (or higher)
  • Working webcam, microphone, and speaker (no headphones or headsets) *
  • One display screen only (multi-monitor setups are not permitted)
  • Stable internet connection with at least 6 Mbps download and 2 Mbps upload
  • Ability to close all applications except OnVUE

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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