SN Admin and Developer for over 4 years, mainly ITSM but researching ITOM. Certified Administrator, App Developer, and Implementation Specialist. Also certified AWS Architect Associate and Developer Associate.
My name is Cody, I work for a company called CloudPires in Cincinnati. I've been working on ServiceNow as a developer for a year and a half and would just like to get a better grasp on Cloud Management.
My name is Justin Loll and I am the ServiceNow Admin for Blue Cross Blue Shield of North Dakota. I have 3 years of experience on the platform and have completed 3 implementations. My goal is to prepare for our move to the cloud planned for our enterprise in the near future. I am hoping to learn the ways our instance can assist the business moving forward. Looking forward to learning with all of you.
I'm Jose. I work with John Hancock Financial Services. No experience with Cloud Management yet - implementing Discovery at the moment, which includes Cloud environments.
Hey there, my name is Franziska, working for metafinanz - Informationssysteme GmbH. In the past I did a couple integrations with private cloud setups and ServiceNow mainly focused on Service Request Management. I hope to learn the best practices to cloud management using ServiceNow out of the box to better consult my customers.
I don't have much experience with Cloud Management, other than using AWS as a hobby in my own time.
I have 1 year of experience working with ServiceNow.
With this class I hope to build a solid foundation with how Cloud Management is handled within ServiceNow, and start the path towards getting CIS certified in Cloud Management.
William "Billy" Strader SAIC My experience with cloud has all been hey lets try something. Management has never let me actually use cloud solutions yet. Hope to learn allot more, eventually get certified and maybe get management to actually let me use the cloud for stuff.
Hi classmates! I'm Kevin Nelson, hailing from Chicago, and I have been working as a developer/admin of ServiceNow for almost 3 years now. Please feel free to reach out!
My name is Andrew Cadaret. I live and work in Oklahoma, where I am a (relatively new) systems architect for Zurich Insurance. I've worked with ServiceNow in one capacity or another for seven years.
I'm taking this class to bolster our organization's understanding of how this tool works. We're in the middle of trying to deploy some Azure cloud services, and we've had some difficulty getting the actual catalog items made. I'm hoping that, at conclusion of this class, I'll be able to create any catalog item I might need to create using the blueprints and resources, etc.
Hello, Dan here.. I work for American Family Insurance in Madison, WI for 20 years. Been doing ITSM software development for close to 10 years. Using HP ServiceDesk, CA ServiceDesk, and switched to ServiceNow for the past 2.5 years. My organization is very cloud focused and I'm looking forward to getting a good understanding about cloud fundamentals
My name is Kumar Tella. I work for a company called ReedElsevier aka LexisNexis.
I started ServiceNow in 2011 with Berlin. This is my 8th Knowledge conference. I am SN admin and developer/implementation specialist. I have been working on ITSM, ITOM, Portal, REST API integrations, and now cloud management (our own).
Would like to know what is SN cloud mgmt is and how can we take the advantage of it instead of developing on our own.
I'm Curtis Schmidt, ServiceNow administrator for Wawanesa Insurance. I've been working with ServiceNow for 2.5 years.
I'm wanting to learn more about integrating ServiceNow with AWS as we are starting to use AWS to build more and more solutions for various business challenges.
My Name is Ashvin Modi and I work for Fidelity Investment. I have more than 9 years experience on ServiceNow platform. I have prior experience on Cloud Discovery for AWS & Azure.
Excited to learn new things in Cloud Management !!
My name is Marcelo Pedreyra and I am the Director of Systems Architecture with a heavy presence as the ServiceNow Administrator/Business Analyst for Sema4 which is based out of Stamford, CT. I personally only have 1.5 years of knowledge and usage of ServiceNow but have implemented both ITSM and ITOM and am completely sold on it and will be fully implementing the enterprise solution across the company. I look forward to picking up additional skills as well as meeting new folks.
One small suggestion on the slide showing the 3389 to MID Server and 443 to the LAB instance. You might want to include something saying MID Server uses 443 to communicate to the LAB Instance. Also make it show that it is a one way connection (MID Server queries the SN Instance and the SN Instance never initiates a request to the MID Server). Just my 2 cents.
Don't hate me for jumping ahead... but page 36 in the lab. The screen shot you have for the "Cloud Admin Portal" does not match what one would actually see following the Lab. Attached a screen shot of what I saw for that base.
One suggestion for the labs, please include in the footer of all your slides the URL that students need for lab access. That way the speaker doesn't need to go back in slides to show the links over and over again.
I'm a Technical and Process Architect for Finite-Partners. I've been a developer and solutions consultant/architect within SN since 2012. Prior to that I was a Remedy developer for 4 years. Combined I have roughly 11 years experience in ITSM development.
I specialize in integrations development, but have worked with nearly all facets of the platform.
Another suggestion: Muscle memory is a thing, it would be nice to click along with the overview examples and get results. A sample set of items should be pre-built on the lab instances.
When impersonating the cadmin.cloudd account, that is the picture on page 36 and it seems to match. Could you clarify what the difference is that you see?
does anybody remembers what to put on the navigation filter to pull List View of a table without records in cases where we just want to use filter before pulling records?
For example:
incident.list will show List View with all records pulled
incident.xxxx should show an empty List View, then I can enter filters and run it...
I'm Mark and I work for Accenture. I have 2 years experience with Servicenow, 1 year as a functional testing resource and the other as a solution architect. I am hoping to learn about the use cases of integrating with AWS/Azure/VMware from a ServiceNow environment.
Look forward to meeting new faces and learning a lot!
