Complete Guide: Welcome to ServiceNow (Zurich) Micro-Certification Assessment Task Notes
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an hour ago
This post brings together all of my Assessment Task Notes for the Welcome to ServiceNow (Zurich) Micro-Certification course into a single, easy to navigate troubleshooting and reference guide.
To put these guides together, I deliberately validated each task before completing any steps to see what conditions were being checked. This revealed the different validation error messages and conditions being checked during the assessment simulator tasks.
Each module focuses on those validation errors and provides tips on how to troubleshoot them, helping you to understand why validation fails rather than just telling you what to change.
From reading through community posts, a few common issues appear repeatedly:
- Not completing the task as Platform User
While this is not explicitly stated in the task instructions from task 3 onwards, it is expected that you are performing each task in order and directly after each other. - Not following the task instructions fully
Take your time to read through the task instructions in full before starting the task so that you're familiar with what's being asked.
If you're working through the course and get stuck, you can use the links below to quickly jump to the relevant module:
- Assessment Simulator Task 1: Personalize You Instance
- Assessment Simulator Task 2: Favorite a Filtered List
- Assessment Simulator Task 3: Create and Comment on a Record
- Assessment Simulator Task 4: Create a Visual Task Board for a List
- Assessment Simulator Task 5: Order an Item from the Service Catalog
- Assessment Simulator Task 6: Create a Dashboard and a Visualization
- Assessment Simulator Task 7: Flag and Comment on a Knowledge Article
I hope you find this guide useful as you work through the course.
If you've found this guide helpful, or there are any other courses or micro-certifications you'd like to see covered in a similar way, feel free to comment below.
