Completed course quiz correctly - but only shows button to RETAKE

[mcconnellsj]

Hi - decided to get certified and had to take this short course - I answered the questions in the quiz correctly (all green ticks), but the button just says "Retake" - worried it will be block me after the 3rd attempt.

https://nowlearning.service-now.com/lxp?id=overview&sys_id=f13a1e8ddb6890503e73166e139619a7&type=cou...

How can i get it to recognize the correct answers and move on to the next step?

[mcconnellsj]

Yeh they all show reached the end, I think I need to raise a case.

[Hitoshi Ozawa · Accepted solution]

If all the green circles are complete and it's still not showing 100%, I think you'll need to raise a case.

I think NowLearning can do a better job displaying what it detects as not being finished.

EDIT: I've also wasted so much time trying to figure what I didn't complete.

[Hitoshi Ozawa]

BTW, some courses have lessons that have text and diagrams. In some of those, it's necessary to scroll to the bottom of the page to get it mark as completed.

[Hitoshi Ozawa]

I think the original question on not being able to finish the quiz has been answered already. The answer is that it's already marked complete.

The new question on which lesson is still incomplete should be a question. Unfortunately, only the person taking the course and Now Learning admin is able to find what's still incomplete.

[SNOW46]

Hello,

Can I have the answers for Now Create Quiz (Content) please??

Thanks