Confused...is the voucher NOT included with the cost of the on-demand class?

[GEM1]

My fiance took the same course as me and only paid $300 or so to take the class and then the exam.  Nothing extra.  I've done the same and finished the fundamentals course and am ready to take the exam but when I go to voucher it tells me to pay an additional $300....Do I have to purchase an exam too?  So very confused and wanted to write as soon as Thurs

[Mark Roethof]

You can't buy an exam on webassessor. For the first take of an Exam, you always need a voucher. Yes something like $450 might be shown, though clicking further you'll see a voucher is mandatory. And upon entering the voucher... suddenly it becomes $0 🙂

If a retake needed, that does need to be paid directly on webassessor.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Allen Andreas]

Hi @Genna McConnell 

I just wanted to check-in and see if my original reply answer your original question.

I know you've had a few extra questions as well (which I believe they've all been answered -- which is awesome and thanks to all those who helped along the way).

If you don't mind, please mark the reply that answered your original question as Correct.

Please also mark any other reply as Helpful, if it was, along the way.

Thank you and take care! 🙂