Confused...is the voucher NOT included with the cost of the on-demand class?

[GEM1]

My fiance took the same course as me and only paid $300 or so to take the class and then the exam.  Nothing extra.  I've done the same and finished the fundamentals course and am ready to take the exam but when I go to voucher it tells me to pay an additional $300....Do I have to purchase an exam too?  So very confused and wanted to write as soon as Thurs

[Allen Andreas · Accepted solution]

Hello,

The onDemand course does not include the cost of the voucher. The voucher is a separate payment, normally an additional $300. So the Fundamentals course would be a total of $600.

There were promotional periods where ServiceNow gave the Fundamentals course for free, but the cost of the voucher was still present, etc.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[GEM1]

has it always been that way? (within last 3 years)

[Hitoshi Ozawa]

It used to be OnDemand was also free so it didn't cost anything to get certified during the promotional period. That was when I took the course and also the exam.

Also, note that there is now a $300 yearly maintenance fee to keep the certification from the second year.

[Allen Andreas]

@Genna McConnell 

As I mentioned above, there was a promotional period when the courses were first added to the onDemand format, it was free for the course access.

The maintenance fee is only $200 as well.

Please mark reply as Helpful/Correct, if applicable. Thanks!